Customer satisfaction survey

Using qualitative survey methods, the aim was to investigate customer satisfaction in terms of the following:

• Present contract models, practices and the service provided by the company                                 
• Experiences and opinions of the change of ownership                                                                        
• Future perspectives from the point of view of the premises                                                                
• Expectations concerning cooperation and further development of                                                      operational models                                                                                                                                  

Responses were gathered from the most important contact persons of the company´s tenants. A survey report was compiled and the results were discussed with the respondents.